Last updated: 15th October 2025
1.1. Welcome to World Walking, a step tracking app which enables you to take virtual walks across the world and share your progress and journeys with others.
1.2. These terms of use (the "Terms") tell you the terms on which you may use the World Walking website at https://worldwalking.com/ (the "Site"), the World Walking app (the "App") and the services and content available from them. They also apply to any purchases you make on our Site or App. In these Terms we refer collectively to the Site, the App and the content, and services available from them as the "Services".
1.3. YOUR ATTENTION IS PARTICULARLY DRAWN TO PARAGRAPHS:
1.4. These Terms should be read alongside our Privacy Policy.
1.5. There may also be other terms or rules that apply to your use of the Services, which we will let you know about before you purchase or use the relevant service. These additional terms will form part of these Terms, unless they are third party terms which create a direct contract between you and a third party.
2.1. World Walking is provided to you by Team Challenge Apps Ltd ("World Walking", "we", "us" or "our"), a company registered in Scotland with company registration SC517746, and having its registered address at 48 West George Street, Clyde Offices, 2nd Floor, Glasgow, Scotland, G2 1BP, United Kingdom.
2.2. Our UK VAT number is 253231143.
3.1. Our contact email address is [email protected].
3.2. Our postal address for correspondence is Team Challenge Apps Ltd, 48 West George Street, Clyde Offices, 2nd Floor, Glasgow, Scotland, G2 1BP.
3.3. Please contact us using the above contact details if you have a question or complaint about the Services, including any of its content. We will try to answer your enquiry or resolve any complaint as soon as possible.
3.4. Please also contact us if you have any suggestions for improvements or additions that you would like to see on the Services.
4.1. We will mainly contact you by email or by sending notifications on the Services.
4.2. We will use the email address provided when creating your Account (as defined at paragraph 7.1.3). As such, you must notify us as soon as possible if any of your details change.
5.1. Please read these Terms carefully before you start to use the Services. By using the Services in any way, you confirm that you accept these Terms and that you agree to comply with them. If you do not agree to these Terms, you must not use the Services. You might want to print a copy for your own records.
5.2. These Terms will always be available on our website. It's important that you regularly check this page to see if any changes have been made and that you review the Terms whenever we update them, or you use the Services.
6.1. We may make changes to these Terms from time to time and will give you sufficient notice through one of our usual channels before the change takes effect.
6.2. If you do not agree with any changes that we make to these Terms, you can choose to close or delete your account in accordance with these Terms.
6.3. If you continue to use the Services following any change to these Terms, you will be accepting and agreeing to the changes. If you do not agree to them, you should not use the Services.
7.1. To use the Services:
7.2. You may only access the Services for individual, personal and non-commercial use.
7.3. Your access to the Services and any information, messages, articles, blogs, music, videos, images, photographs, and other content uploaded, input or displayed on the Services (together, "Content") is permitted in accordance with, and subject to your compliance with, these Terms and in particular our Acceptable Use Policy which is annexed at Annex 2 to these Terms.
7.4. Please note that use of the Services is subject to your computer and/or device complying with our minimum standard technical specifications and compatibility requirements which are available here.
7.5. You are responsible for making all arrangements necessary for you to access the Services.
8.1. You must be the sole owner and operator of the email you provide to create an Account.
8.2. You must provide us with accurate, complete, and up-to-date information when opening your Account, and you agree to update such information to keep it that way. If you don't, we may suspend or terminate your Account.
8.3. You will be responsible for any use of the Services through your Account. You agree that you will not disclose your Account password to anyone and will notify us immediately of any unauthorised use of your Account. If you believe that your Account is no longer secure, then you must immediately notify us at [email protected].
8.4. You may not create an Account for anyone else or create an Account in a name other than your own.
Annex 1 (Online Safety) to these Terms sets out what we do to protect you from illegal content (in addition to other appropriate measures we may implement from time to time or as set out elsewhere in these Terms).
10.1. We may make a premium version of our services available through the Services on a subscription-basis, known as a Plus account subscription ("Plus Subscription").
10.2. Order process. To make a purchase, you must click on the 'Upgrade to Plus' button to place an order. Confirmation that your order has been successfully submitted does not mean that your order has been accepted by us. Your order is an offer to purchase a Plus Subscription on these Terms. Acceptance of your order by us takes place when we send you an order confirmation email or your account is displaying as a “Plus Subscription”, at which point a legally binding contract for the purchase is formed between you and us on these Terms.
10.3. Rejecting your order. If we do not accept your order, for example because we have been unable to take payment, you are under 18, or there has been a mistake regarding the pricing or description of the Plus Subscription, we will email you and provide you with a refund if payment has already been taken. We have the right to reject any order for any reason.
10.4. Payment. You can pay via credit or debit card through the Apple App Store, Google Play Stores, or any other payments provider appointed by us (“Payment Providers”).
10.5. Prices. Prices for your Plus Subscription will be made clear as part of the Services. The currency for the price you pay will be set by your relevant Payment Provider. Prices also include VAT at the applicable rate. Prices may change at any time. Such changes will not affect existing orders unless there is a pricing error (see paragraph above).
10.6. Free Trial. We may from time to time make a free trial available for the Plus Subscription. Where we offer a free trial, it may only be used once and by first time users only. If you are offered this, then the free trial period for any subscription will last for the period of time specified when you signed up (“Trial Period”).
10.7. While you won't be charged for your free trial, you'll be upgraded to a paid subscription automatically at the end of the Trial Period. For free trials over 7 days, you will receive a reminder from us or the Payment Provider (if required by regulatory or card scheme rules) when your Trial Period is about to end and prior to your paid subscription starting.
10.8. Your subscription will automatically renew at the end of your Subscription Period. If you purchase a Plus Subscription, you will be charged the subscription fee stated on the Services on the start date of your subscription. Your Plus Subscription can either be monthly or annual (each month, or year, would constitute a “Subscription Period”, as applicable). On each anniversary (if annual) or month (if monthly) of the start date, your subscription will automatically renew for a further Subscription Period, and you will be charged a further subscription fee on or around that date.
10.9. By purchasing a Plus Subscription, you authorise us to take recurring payments from you. Your subscription continues until cancelled by you or we terminate your access to or use of the Services or your Plus Subscription in accordance with these Terms. For annual subscriptions, you will receive a reminder from us or the Payment Provider within 30 days of the renewal date (if required by regulatory or card scheme rules) when your subscription is coming up to renewal. For monthly subscriptions, you may also receive reminders from time to time. You will need to cancel your subscription prior to the date of the start of the upcoming Subscription Period in order to avoid being charged for the renewed Subscription Period.
10.10. Cancelling a subscription. You may cancel your Plus Subscription at any time, but please note that cancellation will only take effect at the end of the then-current Subscription Period, and you will not receive a refund for the subscription fee paid for that Subscription Period. You may cancel your free trial at any time during the Trial Period. To cancel, you can send an email to [email protected] or cancel in the settings of the Services or the Google Play or App Store (as relevant).
11.1. Except in the circumstances listed in the next paragraph, you have the right to change your mind and cancel your order within 14 days from the date of: (i) your order confirmation or account opening email; (ii) the end of the Trial Period; or (iii) the start of each annual Subscription Period.
11.2. For Plus Subscriptions, you expressly consent to us providing you with our Services immediately upon purchase and before the expiry of the 14-day cancellation period. If you agree to our providing the Services before the 14-day cancellation period ends, but still decide to cancel within that period, you must pay a fair amount for the Services which is proportionate to what you have already been provided.
11.3. To cancel, you can send an email to [email protected] or cancel in the settings of the Services or the Google Play or App Store (as relevant). We will aim to send a confirmation of your cancellation via email within 24 hours of our receipt of your cancellation request.
12.1. World Walking users can use the Services to store or share content such as messages, photos, images, social media links, and videos on the Services, including in posts or communications with others ("User Content"). User Content must comply with these Terms, including the Acceptable Use Policy as set out at Annex 2. You are solely responsible for all your User Content.
12.2. We do not claim ownership of any of your User Content, and you grant to us a non-exclusive licence to use, copy, modify, distribute, publicly display, and publicly perform User Content on and in connection with the Services. This licence will be free of charge, will last indefinitely and we will have the right to grant these rights to third parties, like our service providers and other users.
12.3. We may exercise all copyright and publicity rights in User Content in all jurisdictions, to their full extent and for the full period for which any such rights exist in that material.
12.4. You must have (and will have) all rights that are necessary to grant us the licence rights in your User Content under these Terms.
12.5. You agree that we are not responsible for, and do not endorse, any User Content and that, subject to applicable laws and these Terms, we do not have any obligation to monitor, edit, or remove any User Content (see the Acceptable Use Policy at Annex 2 for more details). The views expressed by other users do not represent our views or values.
12.6. We may review User Content if it is relevant to an issue that we are investigating either as a result of (a) a query from you or another user, (b) an appeal to an Account suspension, or (c) a technical problem with the Services or if reported or complained to us in accordance with these Terms. We may also review User Content as part of generally monitoring your usage of the Services from time to time. You agree that we may access and use your User Content for this purpose.
12.7. You can remove User Content by specifically deleting it.
12.8. Users have the option to create or join groups when using the Services (each a “Group”) on which users can chat and work towards group step goals and walking challenges (each a “Challenge”). The user who creates the Group is called a “Group Owner”.
12.9. We will notify a Group Owner where access to their Account has been suspended (either as a result of their Plus Subscription ending or a payment failure). The Group Owner will have a period of 7 days from such notice by us (“Grace Period”) to inform us whether they wish to:
12.10. After the Grace Period has ended, the Group will be 'locked' until:
12.11. If the Group Owner deletes their Account or we terminate the Group Owner’s account with us, we immediately put their Group into a 'locked' state.
As a user of the Services, you acknowledge and agree to comply with the rules set out in the Acceptable Use Policy at Annex 2 to these Terms.
14.1. If you believe that any User Content published on the Services infringes any third party rights (including your own) or is untrue, offensive, obscene, unlawful, misleading or otherwise fails to comply with these Terms, including the Acceptable Use Policy, you may notify us by emailing us at [email protected].
14.2. Upon receiving any complaints about User Content, we will review the User Content in question.
15.1. Subject to paragraph 12, we are the owner or the licensee of all intellectual property rights in the Services, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
15.2. You may only view, download and store on any compatible device, print out, use, quote from and cite the Services and any User Content on it for your own personal, non-commercial use and on the condition that you give appropriate acknowledgment to us where appropriate (except where the content is user-generated). Any acknowledgement should include a link to the Site (https://worldwalking.com/).
15.3. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
15.4. You may not use the Services or any Content for any purpose other than those set out above.
15.5. If you print off, copy, download, share or repost any part of the Services or Content in breach of these Terms, your right to use the Services will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
16.1. App License. If you comply with these Terms, we grant to you a limited non-exclusive, non-transferable license, with no right to sublicense, to download and install the App on your personal computers, mobile handsets, tablets, wearable devices, and/or other devices and to run the Services solely for your own personal non-commercial purposes.
16.2. Except as expressly permitted in these Terms, you may not: (i) copy, modify or create derivative works based on the Services; (ii) distribute, transfer, sublicense, lease, lend or rent the Services to any third party; (iii) reverse engineer, decompile or disassemble the Services (unless applicable law permits, despite this limitation); or (iv) make the functionality of the Services available to multiple users through any means.
16.3. Additional Information: Apple App Store. This paragraph 16.3 applies to any App that you acquire from the Apple App Store or use on an iOS device. Apple has no obligation to furnish any maintenance and support services with respect to the App. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the App purchase price to you (if applicable) and, to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App. Apple is not responsible for addressing any claims by you or any third party relating to the App or your possession and use of it, including, but not limited to: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation. Apple is not responsible for the investigation, defence, settlement and discharge of any third-party claim that your possession and use of the App infringe that third party's intellectual property rights. Apple and its subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of the Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof. You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a terrorist-supporting country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties. You must also comply with any applicable third-party terms of service when using the App.
17.1. The Services evolve over time. In particular, we and our users may change its Content at any time.
17.2. We will provide updates, including security updates, to the Services to ensure that it always complies with the terms of our contract with you. We might ask you to install these updates.
17.3. We can make changes to the Services to:
17.4. In addition, we may also modify the Services for other reasons for example, so that we can reach a greater number of users, to improve and add to the services available with and for technical or other important operational reasons, and to remove services that do not prove to be popular with our users. Where this is the case, there will be no additional cost to you, and, where appropriate, we will inform you of the change by email.
17.5. We will implement these changes by providing you with updates, including security updates, to the Services, as necessary.
We can stop providing the Services at any time. We will let you know at least 30 days in advance, and we will refund any sums you've paid in advance for services which won't be provided.
19.1. We may restrict, suspend, or close your Account with immediate effect, at any time, if we reasonably believe that you are in breach of these Terms or are otherwise misusing the Services in any way.
19.2. Our right to restrict your access or use of the Services includes limiting your number of connections and restricting your ability to contact other users through our messaging service.
19.3. We may also close your Account by providing you with at least 30 days’ notice of termination. If you are a paying subscriber and we close your Account under this paragraph 19.3, we will refund you any amounts you have paid in advance for any unexpired portion of your subscription term.
20.1. We can suspend the supply of the Services. We do this to:
20.2. We will update our World Walking status page in advance to tell you when and for how long we will be suspending supply, unless the problem is urgent or an emergency. You may be able to subscribe to receive notification(s) in the event of any scheduled maintenance on, or service suspension to, the Services.
21.1. You may close your Account with us at any time by clicking 'delete your account' within the relevant settings on the Services and following the deletion steps. If you are not able and/or encounter difficulties deleting your account per these instructions, you can email us.
21.2. Important: If you have an ongoing paid subscription, you will also need to unsubscribe from the Services via your Goole Play / iCloud account to ensure your Account is fully closed.
22.1. When your Account is closed, your access to the Services will cease. You will lose all access to your User Content when we close your Account.
22.2. We will on request provide you with a copy of User Content within 14 days of your Account closure in a machine-readable format.
22.3. Otherwise, we will cease to use and delete all content stored in your Account and your user details (except where we are required by law to retain such details).
22.4. Any user personal data will be retained in accordance with our Privacy Policy.
23.1. You are solely responsible for your interactions with other users whether or not using the Services. Always use your best judgment and take appropriate safety precautions when communicating with other users through the Services and meeting users in person, such as protecting your personal information.
23.2. You must report all suspicious and offensive behaviour that you experience or witness from another user and any other concerns about another user or about any Content by emailing [email protected] or through the settings of the Services.
23.3. Any and all information provided on the Services, including any content produced by the Services (such as number of steps) and User Content, is for general information purposes only. You are responsible for what you do with any data or conclusions drawn from the information on the Services or any actions taken by you or anyone else on the basis of any such information. Nothing made available in connection with the Services is, or shall be deemed to constitute, medical, fitness, wellness or any similar types of advice.
23.4. You are solely responsible for determining whether you are fit (medically or otherwise) to participate in any Challenge or other use of the Services. If ever in doubt, we recommend that you seek independent professional medical advice.
23.5. Our services will from time to time enable or assist you to connect to services from third parties, for example, Google Maps, Health Connect, Apple Health or Fitbit, (“Connected Services”). Use of such Connected Services is carried out solely at your own risk. Any contract entered into, and any transaction completed via any such provider of Connected Services (“Connected Services Provider”), which may be required in order for you to receive our Services, is between you and the relevant Connected Services Provider, and not us. We recommend that you refer to the Connected Services Provider's terms and conditions (including any terms around acceptable use) and privacy policy prior to using their Connected Services. For further information about what personal data we may collect via such Connected Services Providers, please visit our Privacy Policy.
24.1. Although we have taken all reasonable care to ensure that the features and functionalities provided on the Services are of a reasonably satisfactory standard, certain features may rely on networks and connections that are beyond our control. We shall therefore not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations to you which is caused by events outside our reasonable control.
24.2. We do not guarantee that the Services will be compatible with all or any hardware and software which you may use. We do not guarantee that the Services will be available at all times or at any specific time.
24.3. We will never be responsible for any loss or damage that is:
24.4. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors or for fraud or fraudulent misrepresentation.
24.5. We are not a party to any agreement or arrangement between users that is arranged through the Services.
24.6. We are not responsible for the conduct of any user. We do not check statements made by our users. We do not run criminal background checks on our users or identity verification checks on our users or otherwise inquire into the background of our users.
We appreciate feedback, comments, ideas, proposals and suggestions for improvements to the Services ("Feedback"). If you choose to submit Feedback, you agree that we are free to use it without any restriction or compensation to you.
26.1. You may link to the Services, provided you do so in a way that is fair and legal, and which does not damage our reputation or take advantage of it. In particular, you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
26.2. The Services must not be framed on any other site, nor should you establish a link to any part of the Services other than the login page.
26.3. If you wish to make any use of the Content other than that set out above, please address your request to [email protected].
26.4. We reserve the right to withdraw linking permission without notice.
27.1. The Services may contain links to third party websites and services. If you decide to visit any third party site or use a third party service, you do so at your own risk. We provide access only as a convenience and are not responsible for the content, or services on or available from those resources or links displayed on such websites.
27.2. Your browsing and interaction on any other website, or your use of other services, including websites and services which have a link to the Services, is subject to that service provider's or operator's own terms, rules, and policies. Please read those terms, rules, and policies before proceeding.
28.1. While we take all reasonable precautions to keep the Services free from viruses, corrupt files and other malicious software, we cannot guarantee this. We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your device.
29.1. Each of the clauses of these Terms operates separately. If any court or relevant authority decides that any of them (as a whole, or partially) are unlawful, the remaining clauses (or part of them) will remain in full force and effect.
29.2. These Terms are personal to you. You may only transfer your rights or your obligations under these Terms to another person if we agree to this in writing.
29.3. We may transfer our rights and obligations under these Terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under these Terms.
29.4. If we do not insist immediately that you do anything you are required to do under these Terms, or if we delay in taking steps against you in respect of your breaking your contract with us, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.
29.5. These Terms are between you and us. No other person shall have any rights to enforce any of its terms.
29.6. These Terms shall be governed and construed in accordance with Scots law.
29.7. Subject to the following sentence, the courts of Scotland shall have exclusive jurisdiction to determine the interpretation and application of these Terms if any dispute arises. However, if you are a resident of England, Wales, Northern Ireland, or the European Union, you may also bring proceedings in the courts of the relevant country or Member State in which you reside.
We protect users of the Services from illegal content in the following ways:
We minimise the length of time for which any illegal or harmful content is present on the Services by:
The above apply to content relating to:
You can report or complain to us about the following content and behaviours:
Please use the contact details at paragraph 3 of the Terms to make a complaint or report content. Upon receipt of a complaint or report, we will consider promptly the appropriate action to take in respect of that complaint or report in accordance with these Terms and inform the complainant with regards to the outcome (unless we deem it inappropriate in the circumstances).
You have a right to bring a claim against us for breach of contract if:
only in a way that breaches these Terms.
You agree that you will:
You agree that you will not:
Where posting User Content, you agree that:
Illegal content. In addition, you must not use the Services in any way that involves: terrorism, child sexual exploitation or abuse (including grooming and child sexual abuse material), hate offences, harassment, stalking, making threats or abuse, controlling or coercive behaviour, intimate image abuse, extreme pornography, sexual exploitation of adults, human trafficking, unlawful immigration, fraud and financial offences, proceeds of crime offences, drugs or psychoactive substance offences, firearms, knives and other weapons offences, encouraging or assisting suicide, foreign interference offences, and/or animal cruelty.
Offences. You must not upload, post, create on our Services, share or cause any uploading, posting, creation or sharing, of any of the following:
In the event of a breach of any of this Acceptable Use Policy or any other part of these Terms:
Subject to applicable law, we are not obligated to monitor access to or use of the Services or to review or edit any Content or User Content. However, we reserve the right in any case, without obligation, to monitor, moderate, edit, disable access to or remove User Content (whether moderated or not) which we deem to be in breach of these Terms, including our Acceptable Use Policy. We may also consult and cooperate with law enforcement authorities to help them prosecute users who break the law.
We will only review User Content:
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